Sharon Goodwin

Sharon Goodwin

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1
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5.0
5 out of 5 stars
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Reviews by Sharon Goodwin

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5 out of 5 stars

Helpful correction of errors

I ordered progressive lenses. The first pair arrived with two different lenses. When I called they quickly noted it was their error and sent a second pair. These arrived a couple of days later but the progressive transition was not working for desk to computer which is what I need. I called and spoke with James who quickly realized I needed office progressives and he said there is no way to choose that on the website. He is sending me a 3rd pair no problem. Great customer service plus I can donate or keep for a back up the incorrect ones. No need to ship them back. My only recommendation would be to include the option to choose that the progressives are for office use when ordering to avoid this. Quality of the glasses is excellent and so much more affordable as I do not have any coverage for glasses.