Motus Medical
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I ordered my Meyra Optimus 2 RS off…
I ordered my Meyra Optimus 2 RS off road powered wheelchair on Friday 21st October,2022,when the representative came to my home. I ordered several optional extras which took the total price to around £9,000,of which l immediately paid half of by card. I was told by the representative that I should receive the power chair after about 8 weeks,so around 16th December 2022. Upon hearing nothing l contacted Motus Medical and was told that the new date would now be 13th,January,2023,an additional months delay. I was really disappointed. I called the company yesterday,4th January,2023,to see how things were going,and was now told that there may be a further delay due to a part having to be ordered from China and sent to the company in Germany that makes them. I feel really upset by this constant delay. I didn’t expect it and wonder how much longer it will go on for.