carolyn

carolyn

Member since Invalid Date
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1 out of 5 stars
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Reviews by carolyn

OZ

Ozzi Home

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1 out of 5 stars

I tried to order one of the heater’s…

I tried to order one of the heater’s and with their ordering system I ended up with a further 5! So have 6 in total. I cancelled the order, but they still took the money and came. All the packages were damaged and I wrote to company for 100% refund as NOT required..you have to send them back to China!! I am told by their agents that the boxes have to pass the "undamaged" policy before they consider a refund. I am also told they are illegal in the UK and can cause a fire hazzard! so why take orders from the UK???? I was offered 33% return without sending them back and no return label. Not good enough- as I didn't order 6 and it was their website issue I want a full 100% refund and we seem to be going round and round in circles. DO NOT BUY FROM THIS COMPANY