Other Side

Other Side

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1 out of 5 stars
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Reviews by Other Side

CO

Courier Exchange

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1 out of 5 stars

CX is a Joke...

January CX put there price up and not just by a little increase, it is far too expensive and has little work on it this year. To be far it's being going downhill on CX since last January. At best 35-40 jobs showing in 4 hours and you can imagine with all the drivers that use the system the price of jobs are cheap. London to Manchester on a XLWB be luck to get that for £90. Yesterday at 11am there was on 4 jobs in the north west and had to wait 3 hours before getting a job back south for £85. The system is a joke so is the staff. When speaking to my accounts manager to lower my package or see what help they are offering at this moment as a lot of invoicing is outstanding I was met with the reply "we are offering nothing to help why, you can pause your CX or chase in any outstanding invoicing". They just don't get that some people are struggling so chasing people for money isn't going help and all CX care about is taking your money.. DO NOT BELIEVE THERE SALE BS IF YOUR THINKING OF JOINING, SYSTEM IS DEAD AND HAS BEEN SINCE JANUARY.