JO
Jo-Ann Stores
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Paid in Full up order has not been shipped
I have had the same problem as many others. I ordered on April 1 and got part of my order a week later. I got a note saying they would contact me when the other items were being shipped. I can't start my project without these items. I got an email on April 18 with my tracking number from Fed Ex they said that my order "was shipped" They also charged my credit card for the full amount. I contacted Fed Ex and they said said the they order was assigned a number but wasn't shipped. I wrote 2 messages to them and have not heard back . And they don't take phone calls. If there is a problem with Fed Ex they should just let us know so we can look for what we need somewhere else.