Bourne Estate Agents
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Hidden Mold, High Costs & No Real Support – Beware Before Renting!
I had an extremely disappointing experience with Bourne Estate Agents when renting a property in Farnham in November 2024. It seems to me that the property was misrepresented during the viewing—certain areas had been painted or existing mold had been removed to conceal serious underlying issues. Within just a few days of moving in, severe mold growth became apparent throughout the house, making it impossible to breathe comfortably and directly affecting my two little children's health. One of them started using an inhaler. Despite raising these concerns, the landlord and Bourne Estate Agents failed to take any meaningful action to resolve the issue. Yes, they finally brought a dehumidifier! Adding to this, I felt pressured into paying £1,500 per month, even though the advertised rent was £1,350—which, when the property was relisted, no one was willing to pay (It has been advertised since 17th December 2024 until writing this review). When I was left with no choice but to leave due to the uninhabitable conditions, they demanded an additional £2,454 to terminate the contract, which I had to pay just weeks after moving in. This experience has been both financially and emotionally distressing. I strongly advise, from my own experience, thinking a lot before renting through Bourne Estate Agents (Farnham), it seems to me they prioritize profit over tenant well-being and fail to address serious property issues. If you are considering renting from them—proceed with extreme caution! Dr Abdulrahman Kerim