DriveTime Car Sales
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We’re extremely happy and satisfied…
We’re extremely happy and satisfied with Drive Time 3227 SSW Loop 323 Tyler, Tx location with the purchase of our 2019 Kia Sorento EX.The only reason we where looking for a car is because my 2011 Kia Sorento engine died on the way back from a FastPitch softball tournament. We had checked several other car dealerships. We were returning a rental to Enterprise when I remembered there was a Drive Time next door. So once we returned that vehicle. I drove across the parking lot to Drive Time. On the first day; we started working with salesman Josue Constante. My wife and I test drove several vehicles before she found 2019 Kia Sorento hiding in a corner on the sales lot. Josue pulled the car out and it was love at first sight. We left on the test drive as she was driving. I felt extremely uncomfortable while sitting on the passenger side of the vehicle which is rare sometimes. We pulled into a gas station to get a closer look. We discovered that there was smoke from an area on the engine. When we got back, we pointed this out to the sales manager. My wife explained how we had had a similar problem with my Sorento and had it fixed a while ago. We told him that when they got the engine fixed that that was the vehicle that we wanted. Josue and other sales agents called to see if we still wanted the vehicle. I told them yes, without a doubt. So on Friday morning, I received the phone call that the vehicle was ready. Once they found the keys to my car. We test drove the 2019 Kia Sorento and once we made it back to the lot. We began the final paperwork to purchase with the “Closer” Mrs Quin Jones. Paid our down payment with the option to pay more money towards the down payment. We finished signing all remaining documents. Set up the first payment with Bridgecrest lenders. Added the Sorento to our insurance policy and drove off the lot. I would like to thank the entire sales team for making this vehicle purchase possible without no judgment whatsoever and providing a complete Judgement free zone. I can’t remember everyones name. But I want to say a Big Thank You to all who made this purchase possible. We’re still going to provide you all with lunch.