AUTOPAY
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Deceptive Practices and Unfulfilled Promises
I recently received a letter in the mail from this company, promising a significant reduction in my loan payment. Intrigued, I decided to explore their offer by applying for pre-approval. However, my experience with them quickly turned into a nightmare. Firstly, they assured me that the credit check would be a soft inquiry, only to conduct a hard inquiry without my consent. This not only violated my trust but also impacted my credit score, which is infuriating given their false representation. After enduring their sarcastic and seemingly exciting offer, the reality hit hard. The promised drastic reduction in my loan payment amounted to a measly $2 change monthly, and little to no adjustment in APR. This not only fell far short of their grandiose claims but left me feeling deceived and cheated. The frustration and disappointment stemming from this experience cannot be overstated. It's disheartening to see a company resort to such deceptive practices, preying on individuals seeking genuine financial relief. In conclusion, my advice is simple: do not trust this company. Their promises are empty, their practices are deceptive, and in the end, the only tangible change you'll experience is a lower credit score. Save yourself the trouble and look elsewhere for financial assistance. Edit: It's disheartening to see the lack of accountability. Instead of a genuine resolution, it's just another scripted message.