Regain
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PRO/S: 1. We found a lovely therapist that fits us and is helping us see each other and work to adjust! 2. Billing is pretty straightforward- they tell you how much and when it comes out (monthly) 3. It seems they have quite a few therapists to choose from but we have only seen two so far and I'd say one is exceptional and the other was adequate. CON/S: 1. [Platform Issue] Getting two people connected to one therapist (total 3 people) all in three different locations is like finding a unicorn that poops hundred dollar bills! Just forget about it! I have been working with them for 3 weeks now to get this straight and cannot and it's a bit lengthy to describe why not so let's just say it's half platform problems and half glacial pace customer service. 2. [Customer SVC Issue] Not being able to reach anyone by phone is just plain stupid, especially in the cases where people have a mile-long "Ticket" and you can't simply pick up the phone (or answer one) to have a tech support person help out. 3. [Another Platform ..] In the "Your Account" section of your site, just allow people to invite and CHANGE their partner's email address and not make us have to contact you for permission to change this. So there ya go - they are 3 for 3. With those odds, I'd probably look elsewhere but for now, we're staying for the mere fact we found an awesome therapist!