Electric Mania
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AVOID buying from this seller
AVOID buying from this seller. Bought this unit through the B&Q website and it came with a crack on the front, damaged. Contacted them and was told I can return this for free, and once collected they will send me a new one. However, it took over a week for them to receive the item and i was told i had to ring every day to check if theyve received it. after numerous calls I was sent a new unit. This was after ten days of waiting for a new replacement. The replacement that was sent was again damaged, the box was damaged, cracked, plug damaged, remote and dirty. I asked for this to be collected once again and a new box / packaging to be sent out. This again took a week for a new box to arrive after chasing numerous times. Asked for a manager to call me, was told manger will call me in a few hours. Asked again throughout the week and they never did. No signs of managers, the worst customer service ive ever received. Stay away from any products.