The AA Insurance
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We have been a member (joint) for our…
Edited update following AA - reply below . 8 week to reply to a complaint is totally unacceptable! We will not be renewing and have Cancelled our membership. Read the chat logs AA as you have them for us both and see if you think your replies are acceptable. The RAC has been operating in the UK for many many years and we’re glad to be their customer now end of update 8th July 25 We have been a member (joint) for our two cars for NINE YEARS ! Recently we had appalling service The price without our consent increased to just under £800PA!!!!!! Totally Excessive!!! We used the service THREE TIMES IN 9 years! We logged a complaint and have to wait 8 weeks for any reply ! Totally ridiculous! We had poor responses to our chat on Wattsapp and we had to PROMPT the chat staff to reply to our requests / complaint yet ignored and combative We value OUR time and therefore not willing to wait 8 weeks to address very poor AA STAFF SERVICE! As soon as you complain they simply do not care at all! 9 years and a total waste of our time ! We have now joined the RAC who have excellent feedback and cover my battery and keys within their cover at less than HALF the AA cost Please consider RAC