Beniconnect Travel Agency
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Catastrophic shuttle service - The hotel proactively contacted me how…
The hotel proactively contacted me how I wanted to transport my self to their hotel from the airport. There was no doubt that hotel wanted me to use the shuttle company- from that point very few % went well. Reply in Spanish - wrong spelled names - wrong directions in Alicante airport-I luckily found my cycling friends bus and arrived at destination hotel. Return to airport was a similar mess and was tried to be picked up un announced - I had another pick up time - wrong bus - rude driver - rude customer service. I will do my best not to use this company again. My impression was they hotel told me an in accurate taxi price for the transport to get me on shuttle service. I know what a cap cost now - I will avoid this company in the future.