Worst of the 3 big craft stores
I really prefer Hobby Lobby's stock and Joann's great customer service to Michaels, which lacks in both. I had a very poor experience at Michaels in Edina MN with the manger. A young guy who has trouble looking people in the eye. I gave them another chance a couple weeks ago.
My phone died with all my coupons. I put all my items in my basket and went to pay. I noticed I left my phone outside and told what happened to the cashier. She understood and said maybe we could use them anyway. She asked the manger as he scurried by and he said no immediately and without hesitation. I was standing right there. No smile no eye contact. I emailed the company and the DM and received no response. Hey Michaels, really bad customer service! If you can't get back to me I see i don't matter to you. Back to hobby Lobby. They may not like us gays, but they treat me 100 percent better.