BO
Bord Gáis Energy
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Prepare to wait for an Irish lady or man, who One can relate to. Who will make an honest attempt to help. Not like the person who hangs up when they run out of ideas as they have zero accountability
Having spent weeks, not days trying to solve an issue re. my boiler. Having arranged a service call to fit 2 Hive units, the fitter arrived, took one look and said. "I can't fit this" and proceeded to walk back out. When asked why not he replied, "I'm not an electrician..." and left. I have today found a lady called Marie Kennedy, Bord Gais customer services Ireland and guess what issue questions got answered, praise the Lord for Marie. Thank you for releasing a flood of frustration. I still have a challenge ahead when the next fitter arrives on Dec. 5th, Hive fitted or will I end up in a right hive again, time will tell and I will tell on the 5th next. Frank