Hazelton's Canada
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I am very disappointed in a special…
I am very disappointed in a special delivery of a planter to a couple getting married. What was advertised was nothing like received. Ordered a wooden planter box with what I thought were plants, planted. Received a cheap looking dollar store basket and plants in little pots still to be planted. Customer service just saying changes could be substituted and NO REFUNDS! Apparently agreeing to their terms and conditions and expecting at least something comparable is not what happens. Customer service just kept spewing all those rules 3 times. They finally offered me a $1 refund on the planter base. Really???? It wasn’t the cost it was the gift itself that was the issue. Poor, poor service… will never use them again!!!