Paisley Freight
View company profile →
2months to deliver a 24hr parcel. And countless emails / calls.
Have most likely lost my rare and near irreplaceable Dashboard. Took almost a year to find one of daily searching, 24hr delivery is already over a week late, they're now saying they don't know where it is "there is a massive backlog" we're processing as fast as we can. Yet i've been asked to send photos so they can locate the parcel. Grated there as been snow of recent, however a week late for 24hr delivery, is terrible and they fact they've not even scanned it into the hub. Going to have to seek compensation for the lost of the Dashboard, Which i'm sure won't be easy. 2000% would not recommend them. Anything you care about or need for a deadline. This delay has royally screwed me over and i'm just going round in circles. *update as of 1st may* Although I still can not recommend Paisley to anyone, they did find my parcel, in Norway. Well actually a company phoned me telling me they had it. Quite the mess up. Regardless, they did actually get the parcel back from Norway and used DHL to get it to me. Carol from paisley, was always polite and tried her best to resolve things. Regardless, still took 2 months, for a 24hr delivery. And In all honesty i should push for compensation of my time, and a refund for the 'service'. But quite honestly i don't want anything to do with them again. Just a small glimmer of hope for anyone that's missing their parcel. Be polite and just keep asking. Good luck if you choose to use this 'service'