English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Karen Fleiss
Karen Fleiss
1 reviews
7 months ago
5 out of 5 stars

Easy to navigate website

Easy to navigate website, delivered on time, product is delicious!

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CGR
CGR
1 reviews
7 months ago
4 out of 5 stars

So far so good!

ETS had a good selection, relatively fast delivery, decent value, and no issues. I may purchase again.

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7 months ago
5 out of 5 stars

Amazing Tea ❤️

Best place to get tea! Exceptional tea and for a great price. Took this tea to work and got 3 other staff interested in buying it. Blackcurrent is my favorite. Fast delivery and I can’t say anything bad about this site. You won’t be disappointed. It’s amazing ❤️

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Bella Price
Bella Price
1 reviews
7 months ago
3 out of 5 stars

order came later

order came later

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james dickson
james dickson
1 reviews
7 months ago
5 out of 5 stars

our experience wwas great

our experience was great. we bought tea cups for a project we were doing english tea store our order was right on time a couple had gotten broken thru the mail and they made it right and sent us two new ones on good time also. I would buy from them again.

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Andrea
Andrea
1 reviews
7 months ago
5 out of 5 stars

Wonderful teas!

The teas are marvelous and the teapot is perfect. I love the magnolia design.

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7 months ago
5 out of 5 stars

The English Tea Store-my favorite tea store

The English Tea Store always has what I need and I always get exactly what I ordered. The quality of their teas is excellent and I've been ordering from them for over 20 plus years.

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Angela
Angela
1 reviews
7 months ago
5 out of 5 stars

The teas tasted so good

The teas tasted so good

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Alla
Alla
1 reviews
7 months ago
5 out of 5 stars

Great variety and the quality

Great variety and the quality. I purchase loose leaf teas in English Tea Store for years, and it never disappoints.

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7 months ago
5 out of 5 stars

Your tea is good

The description of your tea is excellent the tea is excellent service is great

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Jaimee
Jaimee
1 reviews
7 months ago
5 out of 5 stars

Quick shipping and good packaging for…

Quick shipping and good packaging for my glass items. Loved it all.

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Lynn
Lynn
1 reviews
7 months ago
5 out of 5 stars

Quick delivery

Quick delivery, got what I wanted at a great price. I had been buying my favorite tea at Whole Foods in tins. I didn't know it came in boxes. So much cheaper!

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Christina
Christina
1 reviews
7 months ago
5 out of 5 stars

English Tea Store

Fast shipping, well packed

Helpful?
7 months ago
5 out of 5 stars

I love this store! New web site is amazing!

I love this store! Great products...good variety. Chocolates & toffee so much better then what we have in the states. Bonus...Christmas crackers & puddings. The new website is very well done! Will keep ordering.

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Kat
Kat
1 reviews
7 months ago
5 out of 5 stars

What size is your cup???

I recently bought the “Amsterdam 2cup teapot” in royal blue and it is making me happy every morning It is a lovely rich color, pours well and has strainer holes inside at the base of the spout to help keep loose tea leaves out of my cup. I drink my tea from a classic bone china English teacup which holds about 5 ounces. My new pot allows me to brew 3 full cups of tea. Several other reviewers have complained that this pot is at odds with its name. Perhaps they are expecting to fill 2 large mugs. The “Details” paragraph about this item states that the teapot holds about 14 ounces (15 by my measuring) and then provides dimensions in inches, 4.5x4.5. Beneath that is a seven line chart called “Product Details”. The last line, “Size”, states “2 cups”. This is subjective, inventive and confusing and needs to be changed to an accurate measurement in ounces. Then, of course, a name change for the teapot as well.

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7 months ago
5 out of 5 stars

Great service and wonderful products.

Great service and wonderful products.

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7 months ago
5 out of 5 stars

All the treats i ordered were amazing

All the treats i ordered were amazing! Thank you so much for sharing your culture!

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No tea  me
No tea me
1 reviews
7 months ago
5 out of 5 stars

Next best thing to a trip to the UK

In a word, Marmalade, the good kind. The English Tea Store is one of the few places I can get it. Also, their customer service is terrific. On my last order, one of the jars was damaged and leaked. They apologized and immediately sent out a replacement. They are my go-to for all things English.

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edward
edward
1 reviews
7 months ago
1 out of 5 stars

Poor quality and worse service

Poor quality and worse service My order arrived with damaged items due to sloppy packaging. Reached out with photos—no response at all. One item smelled awful and had to be thrown out. No care in product or customer service.

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7 months ago
5 out of 5 stars

Good tea

Good tea, good prices, quick shipping.

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