Routes Car Rental
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You guys only rent your vehicles for…
You guys only rent your vehicles for flight bookings in and out of O'Hare. You should have on the first page that those are the terms! It is only after you pay that this is realized! Actually, I booked with you on Saturday and it wasn't mentioned,and then it stated that I was to pay at pickup 🛻. So what's the deal! I had a very important event that I was in need of a vehicle for, and you guys ruined it for me. If I hadn't called and just came there to pick-up and was told that, I would have been mad as hell! You need to state your terms up front!