Home Bargains
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Home Bargains online provide no customer service
I placed an order for 54 items on 2.12.24 for over £160. To this day, I have not received proof of order or purchase. The money was taken from my account within 48 hours. I received 11 items a week later. On 15 December I received all but 1 of the remaining items, most of which were smashed or severely damaged. The box looked like it had been kicked around a floor ! Trying to liaise with Home Bargains has been AWFUL. I have only ever received automated responses, the first telling me I would receive my goods by the 24 Feb 2024 - I placed the order on 2.12.24!!. I have emailed constantly and sent pictures of the damage, and still received nothing. I cant take the goods instore as I have no proof of purchase or invoice. I cannot give these items as gifts as they are too damaged. I either need a refund so I can purchase goods elsewhere or receive the replacement items and it is now the 17 December - disgraceful.