Ecoplex Energy
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Positive experience
We were recommended to use Ecoplex by our neighbours for our solar panel installation. We were very happy with the service and the employees we encountered. Emer was courteous and professional in her initial discussions with us and the installation teams (Denis and his colleague) and others who came afterwards were knowledgeable, helpful and exceptionally tidy. We had some problems following the "big storm" with some leaking from the roof but a team were out quickly and fixed the problem. Similarly my navigation of the apps was clumsy but the customer service team were patient and helpful. The only thing that really did annoy me was not being able to contact anyone through customer service on a weekend - it isn't manned and this is unfortunate - maybe something to consider in next budget plans!!!