LL
Lloyds Bank Insurance
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I experienced issues with the automated…
I experienced issues with the automated telephone service, so was put through to customer services to pay a bank transfer. It took 2 calls.. The first time the details did not match even though they were correct. The operator was not helpful and decided to ring back. I was quizzed about internet banking which at this present time I do not want.. It is also listed on my profile, but was not adhered to. The details were matched and the transaction was processed in the end. If only the automated service was working correctly I could of avoided 2 stressful phone calls.