CR
Cruise1st
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Fantastic Support
Lydia was great helping me book our cruise, polite friendly and knowledgeable Couldn’t ask for more!
Robert Wright
Member since Invalid Date
2
Reviews
3.0
Average rating
Reviews by Robert Wright
CE
Celebrity Cruises
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Beware of costs
We went on a cruise with Celebrity had a fantastic time, ship great, crew great everything great until we got home! I had settled our account on the ship the evening prior to departure and they gave me an invoice clearly showing zero balance.then when we got home they took the whole amount for the account again! This has been dragging for over 2 months I now have the bank involved because Celebrity will not accept that they been paid twice! Whilst on the ship we paid £150 deposit towards a future cruise but as we had so many issues with Celebrity I now want to cancel and gain a refund for this deposit which seems like another mammoth task to try and get anyone at Celebrity to help. Be very careful with Celebrity they do not appear to care that they are taking money from your bank without permission and then do not want to refund!