Novo
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Novo pens both flex and Echo
I have in the last 6 weeks experienced 2 novo pen 6 failures. They work for a few occasions over a week then the button at the end of the pen jams and becomes unusable. Medical team couldn't find a replacement so I was provided Levermire flex pens in a pack of 5 so far 3 have failed in 5 days. Contact made with company who were very unhelpful and wouldn't replace any of the failed pens. I have returned the novo pen echo plus pen and written for a copy of the analysis of why the pen failed no answer provided.