TH
The Money Factory
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If I could give a negative star review…
If I could give a negative star review I would. This has been the absolute worst experience I’ve ever had. My account was verified prior to my redemption request the 14 business days have come and gone. I’m always met with the same scripted response then after the 14 business days, I’m told it will be escalated to a manager who will respond to me within 24 hours I’ve never received a response With any detailed information as to what is going on aside from there behind, which isn’t an excuse considering they have no issue, taking my money immediately, but can’t seem to process their redemptions in a timely manner very unprofessional. I will be reporting this company every way that I can Absolutely horrible.