Naomi

Naomi

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1 out of 5 stars
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Reviews by Naomi

WE

Wessex Internet

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1 out of 5 stars

Sadly This is my 2nd post about this.no…

Sadly This is my 2nd post about this.no progress and no communication.. Well this lot are full of verbal promises but still no fibre, no idea when or indeed if its going to happen, their communication is appalling. Now I am left paying well over the odds to bt for a useless copper connection as I am out of contract. What do I do? They do not reply to emails. Do I need to visit in person? From being understanding and patient to now being cross and actually very fed up.. tbh right now I just want to know who can get me fibre to my door, how long it's going to take? Update.. Yet again we had to call to get an update. Still with installation team.. told to go with someone else.. wow! So 4 months worth of out of contract payments to my current provider for nothing.. that's over 100 quid extra. I doubt I will choose to go with Wessex as this experience has been appalling.