Postoffice
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Not to be trusted folks
I am really annoyed with our Post Office here in Hexham. I'm a bit under the weather so my hubby offered to take a small package down to the post office today. I had written the service I wanted which was first class recorded delivery. I also included its low value and what was inside as I know these are all the questions they ask, from past experience. All that was required was that there was a signature at the receiving end, so I knew they had received it. The last thing I said to the hubby was, be careful as they will try and sell you something totally different which would be more expensive and, something I didn't need. I knew that from past experience also. He came home with the receipt and guess what, they sold and charged him for 'SPECIAL DELIVERY' I asked him did you tell her that you wanted plain and simple 'RECORDED DELIVERY ' he said yes, of course however, after their card machine (which was playing up at the time) failed to take the payment 4 times and eventually took the payment of £7.35 he realised what she had done. My question is are they able to totally disregard your wishes, sell you something you DONT NEED OR WANT in a bid to bolster their takings for the day.