ME
Medical Alert
View company profile →
I am writing on behalf of my mother
I am writing on behalf of my mother, Barbara West, who syncoped and fell down and broke several ribs on 3/31/24. She had her bracelet on but it did not trigger a response from you, but I'm not sure if it is supposed to. She wasn't wearing the necklace because she is prone to set it off in error. She did not press the bracelet button, but managed to call me and I got there in 5 minutes. I could see she needed medical assistance so I immediately pushed the bracelet button and got a call from you within 30 seconds. I asked you to send for medical personnel and they arrived about 7-8 minutes later, got her stabilized and called for amulance.