Angel

May 5, 2026

We had nothing but problems with this…

We had nothing but problems with this property management team from the beginning, which would normally deter us from renting from such a company, but being in a desperate housing situation, we really had no other option. Now they are withholding our entire deposit and charging an additional fee for prior damage and disrepair that was obviously present before we even toured the townhome. The damage is even in the photos we viewed when presented with the rental, which we were assured all would be cleaned and handled, but was in fact not. We left the townhome in better and cleaner condition than was given to us and yet they still maintain that we owe for damage and beyond reasonable wear and tear. I couldn't leave this rental fast enough. the entire one year lease was utter torture and we were not happy in the least, there was undisclosed mold that made us ill, broken faucets, toilets, air conditioning, the list goes on and on. The unit was not cleaned before we moved in, as was promised. The cleaners had 5 days before we moved in to clean but came on the day we were to take possession and we were literally moving our belongings in and they proceeded to deny cleaning because they don't clean with residents present, mind you, we had no notice or forewarning of any of this, so it was confusing and frustrating to say the least. We have documented all damages but little good that does you in a state where your only protection as a renter is to take them to small claims court, which I'm sure they're very well aware of and are capitalizing upon. I highly recommend you do anything in your power to avoid this property management agency, they will straight up steal from you and ruin your credit profile.