DE
Dexters Estate Agents
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Appalling Condition and Zero Communication – Avoid This Agency
Our experience with the Shepherds Bush office has been incredibly frustrating. Upon moving into our flat, we were shocked to find it filthy and in a state of disrepair, despite assurances that it would be cleaned and the floor repaired as per our contract. The furniture is in terrible condition, with broken and unusable pieces. The decor is just as bad, with damp and dirty walls throughout the flat. This is far from the standard we were led to expect and has severely disrupted our daily lives. Despite requesting urgent repairs and replacements, nothing has been done, and our complaints have gone unanswered. Avoid this agency—they are unresponsive, and the property conditions are unacceptable.