PLS Solicitors
View company profile →
Brilliant service from remortgage team, but new build team needs some improvement
It was brilliant service and care from remortgage team 1 (specifically from Simran) for my remortgage of existing home and manage deposit funds for new home. Honestly, it was not looking promising to do completion on time for new build and remortgage of existing home because of delays from mortage lenders and valuation people, But Simran and her team made it all possible within 2 and half days after mortage offer was out. Saved me from developer's constant notice of breach of contract for new build completion. For new build team, I would say they lack in form of communication, I had to explain them same things multiple time, also not proactive approach from them compared to remortgage team. Didn't informed me about even completion done so that I can get in touch with developer for keys of new home. It was remortgage team who informed me about both completion.