PSA Finance UK Limited
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AVOID AVOID AVOID
Where to start? This company are APPALLING. My business partner and I want to end our partnership and to do so she needs to take her name off the agreement for our Citroen van and I need to add another guarantor… fairly simple you’d imagine? Not at all… every single person we’ve had the misfortune to deal with at PSA has given different advice. At the beginning of this shambles in September we were told to add another guarantor who has to also be a director, this we did, they were turned down along with the SECOND person I put forward… we’ve just been told today? We can’t add a new guarantor and also? I Can’t buy the van outright as we’ve got to pay an early settlement fee and hand the van back so they can sell it at auction! How does that make any sense when we’re offering to pay the market value even though we should just be able to add a new guarantor? What an absolute joke of a company who seem to want my small business which I’m working hard to keep going (and incidentally is doing really well) to go to the wall. I have never received such slack customer service and I cannot believe how unhelpful they’ve been. I would NEVER recommend this company and the stress they have caused has been unbelievable. If anyone has any advice I’d love to hear it especially if that took the form of an ACTUAL person from PSA making an ACTUAL call to me!!