Lesley

Lesley

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Lesley

DL

DLG LEGAL SERVICES LIMITED

View company profile →

1 out of 5 stars

I would never recommend this group

I would never recommend this group. I had an accident in 3 1/2 years ago, my claim has just been settled. I know it takes a long time but a lot of the delay was due to DLG Legal services. My portal had faults so I couldn't upload information/documents to them ever. I had to rely on sending communication and documentation directly to my case handler, which were ignored or took an eternity to answer. They did nothing to fix this even when I asked them to. I had over 5 different case handlers. E mails were ignored. Essential documentation was mislaid by DLG which affected my final payout. I even resent it to them but they did not send it to the other side. It reached a point where a complaint was placed against on case handler.