Mint Mobile
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Absolutely horrible customer service
Absolutely horrible customer service. Called 6 times yesterday and all they do is go over a troubleshooting script over and over which none solves the problem. Then they say they will escalate the problem and someone will call you 4 hours later. That person called and starts going through same steps that I already did with the last 5 reps which did not work. He insists I try one more time with him Told him NO. Then he said he will email new ESIM card by end of day. Did I get an email with that ESIM card?....NOPE. I got zero emails from Mint. On top of that, the call center is sourced out to another country and you can barely understand what they are saying. Horrible!!! Getting rid of them.