Bord Gáis Energy
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Up until June 2021 I would've given a…
Up until June 2021 I would've given a glowing review, had been with them years and no issues. Last year moved house, never received bill. After months and numerous calls, emails, you mention it I tried it, lodged a formal complaint in February 2022, we are now in August 2022 and you know how many times I've heard from the person dealing with my complaint? Twice, first via email when it was lodged to acknowledge it and then one maybe a month later with no information other than its being looked into. Since then I've closed both accounts, final bills issued. Complaint still ongoing and after final bills get issued another bill. Absolute farce of a company, nobody wants to deal with the complaint or talk about it. So many promised calls never came, hours of my life wasted trying to contact them.