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I was trying to send back a jet spray
I was trying to send back a jet spray which had a small fault. with a young lady Nimmy is her name, she was excellent very courteous and very knowledgeable As i am at that age i still prefer the Quill and parchment, and she sent me through a pre-paid return sheet so i could put in on my package to return my item. It is nice to have someone pleasant to speak to and not a machine. Peter