eXtra Stores
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Delivered defective phone and refused to exchange/return
I have purchased Samsung Galaxy A52S mobile phone online from extra.com and i got a color defective screen phone. I went to extra showroom for return/exchange. Guys there were rude, abusive and forced me to wait for 3 hours and said we could not exchange or return the phone. Extra company is delivering hardware defective phones online and not doing exchange/return. I had bad experience with extra return online office in rakah showroom. I am left with new phone with hardware issue. I request everybody in saudi arabia not to purchase anything from extra.com online. they supply defective material online and will not accept return or exchange.