Travel Department
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Prague, Vienna, Budapest
Travel department tour to Prague, Vienna, Budapest was excellent. Guides very knowledgeable, only one, in Vienna, was very quiet and did not use listening aids so I was unable to hear her. But hotels good, buses good, we stuck to time, optional tours were not forced upon you, good selection of optional tours. Only reason not for 5 stars is the verification with Ryanair flights, quite stressful as was not expected. We were lucky we managed to get ours sorted before we left the UK, unfortunately for one couple in our group they had to pay extra at the airport as they were unable to get it sorted whilst on the holiday. Travel department told us this was random selection by Ryanair but it appeared that everyone on the tour were asked to do this for either the outbound or inbound flight. So a pre warning from Travel department would alert you to this would have been useful.