Gymshark
View company profile →
False advertising
Ordered a large blue water bottle, paid £35 which I wouldn’t normally spend but it was a gift for my boyfriend. It arrived quickly however when I opened the box, the water bottle was quite clearly purple. In different lighting it still looks purple, at best a shade of Indigo, but certainly not the shade of blue advertised on the website. Managed to speak to customer services via email who sent me links to return / exchange which was useless as the item is apparently non-returnable. Based on the fact the item has been missold, I’ve requested an exchange for the black water bottle… awaiting a response now. Although based on some reviews here, the exchange process doesn’t look promising either. This has put me off ordering from this place again.