Simply Conveyancing
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TERRIBLE
Sale just fell through. Unsurprisingly, I haven't heard from them. I was convinced to go with Simply Conveyancing – who are more expensive than a solicitor in the most desirable neighbouring town – because I somehow thought they were specialists and would be more efficient. WHAT I GOT... Brief replies and vague advice on an important query that I had to chase. The buyer has told my estate agent they have pulled out for reasons related to the responses they had from my solicitor on this query. It has been several weeks since the query in question and I haven't had replies, or even acknowledgements, to my last two requests for news on the sale. And it's not just this main issue... I've had zero client/solicitor relationship. All along there has been little and brief communication, without any personal feeling. And I heard from a different Legal Support Admin for each piece of paperwork. So, for quite a while, I wasn't even been sure who is really responsible for my account . (I think my supposed solicitor was on leave when I initially instructed Simply Conveyancing.) Whatever the case, my solicitor doesn't seem to care one way or the other on something that is obviously extremely important to any seller – the sale of a major asset and source of stability like one's primary home. ... I called to speak to a manager/ partner/ owner (someone in charge). Unsurprisingly no one is available and they haven't gotten back to me.