Postoffice
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Worst customer experience ever in a…
Worst customer experience ever in a post office, Crook, County Durham, 12:30pm 4/2/2025. Totally awful rude woman behind the counter, spoke to me like I was dirt, firstly because I placed my parcel on the wrong scale then because I quizzed the cost of the postage, I was literally just asking the question, she took it personally as if she was setting the prices. A normal response would be , ‘oh let’s have a look and I’ll give you some other options’. Didn’t get her name but she was short, sandy brown bobbed hair and looked about 60. Just awful! These people represent the Royal Mail, I couldn’t believe how unprofessional and arrogant this member of staff was. I really think this woman needs to be taken away from the front of house and given a job in the store room stacking parcels or licking stamps out of the way of paying customers?