Mint Mobile
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I’ve had nothing but trouble since I…
I’ve had nothing but trouble since I started with mint mobile. Before I signed up, I talked to customer service. They did not give me accurate information. When I called them a week later they were like too bad so sad you signed up for a year. I asked if they could listen to the phone call to see how I was given wrong information and let me out of the plan. I offered to pay for the week that I had, but I wanted the rest in a refund. Again they were like too bad so sad. Customer service is extremely rude. And they are not trained at all. I think mint mobile just says answer the phone and say whatever you want. Because I called like 10 times after the first week and I got a different answer from every single person I talk to. I looked at my usage before I switched to them and based on that I signed up for 5G. But even though I wasn’t going over five with my old carrier somehow I was able to go over five in two weeks. I have seen other reviews that say the same thing so I’m not sure why they’re so different than the other companies. So then I decided since I was stuck with it for a year I might as well go ahead and sign up for the unlimited. Then today I get a text message saying I went over 5G and now my data would be slowed. So they say unlimited but once you go over five, you’re slowed down. I also have multiple areas Where I have no service. Remember the old saying you get what you pay for.