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Neuhaus
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Outstanding customer service
I ordered some neuhaus from the Harvest garden in Edinburgh. They were stale so i complained to the owner of the online shop, she said there was nothing she could do as they were in date.I then contacted neuhaus directly so they could prevent this from happening if the store selling them was at fault. Neuhaus then kindly sent me a box from belgium even though it wasn't their fault at all. This is outstanding customer service and very much appreciated.