Lakshmi Stores
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Horrible customer service
Horrible customer service, ordered fresh fish which was to be delivered on a certain date which never happened. Then finally they courier it and the courier is delayed due to DPD issues. Ultimately when received it was all smelly and leaky. I had called them when DPD said it is delayed and they did say that it is highly likely that the parcel will be spoilt due to delay but when I received it it was smelly without any ice pack. They refused to listen saying they wanted me to wash the fish and try it and there is nothing they can do. Opening the box itself emitted a foul smell in the kitchen and they wanted me to open the packs and take pictures. Ultimately I refused to do that as the smell was rancid and rotten. Will never purchase from them. Every person you speak to gives different and contradictory message which is clear they don’t want to refund the exorbitant charges they charge. They are nothing but fraudulent business who cheat their customers.