MI
Mike Harris Aerial & Satellite
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Do NOT use this company
Do NOT use this company This company has No concept of customer service. I have had no less than six cancellation and reschedule events, one of which I did not even know about until they requested to reschedule. Call centre staff are not helpful and do not listen. They promise that and engineer will call with a window of time for the visit. This does not always happen. Requests to reschedule are ususally about ten minutes before the end of the window. Compaints about poor service are ignored and no attempt is made to resolve the situation. Some of their engineers do not have knowledge, training or inclination to perform some tasks Problems after install are ignored