Hazelton's Canada
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TOTALLY DISAPPOINTED
TOTALLY DISAPPOINTED Ordered The Ultimate Beer Tasting Gift Basket on December 5th for delivery on Dec 20. Payment taken immediately. Basket delivered on Dec 29. The late delivery by Canpar was the least of the issues. Nearly all the basket contents were substituted with inferior products. The food in the basket was close to the best before date and the chocolate had a best before date of 9/24/22, three months passed the best before. The basket was to have a wooden 6 Beer box for travel. This was "substitute" for a cardboard beer container. The beer flight board was a cheese board and the 4 assorted beer flight glasses were 4 identical Mugs of which 1 was cracked. There was no card included in the package with a Christmas Greeting. After complaining to Customer Service about the issues, received an email detailing their substitution policy. This policy according to Hazelton's says they can do what they like when it comes to substitutions.