Tomato Energy
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Never Completed My Switch & Under Investigation By OFGEM
I switched to Tomato Energy over 12 weeks ago, completing all the required information including the Direct Debit form. Despite multiple phone calls they have never completed the switch (stating its an issue with the meter). I made a complaint 6 weeks ago and never received an acknowledgement let alone a reply. Today I saw that OFGEM are taking regulatory action against them and they are not allowed to onboard new customers. "On 13 June 2025 the Authority issued its notice of proposal to confirm the Provisional Order dated 10 April 2025, with modifications, imposed on Tomato Energy Ltd (“Tomato Energy”) on the grounds that Tomato Energy is contravening or is likely to contravene Standard Licence Conditions (“SLCs”) 4A, 4B. 1 and 4B" My advice is go elsewhere