PR
Princess Cruises
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Princess Cruises has gone so far…
Princess Cruises has gone so far downhill, they may not recover. I have been trying to book a cruise and have basically given up. I was just on hold for 2 full hours and had to endure the vile noise they call music while I waited and waited. On hold this morning for 1 1/2 hours and gave up.Tried on Friday, same thing and again on the weekend. Waited for 58 mins and was hung up on. They were supposed to be fixing their phone system last weekend but that was sure a joke. We have elite status on Princess but they don"t seem to care about their customers or the travel agents. time to find a new cruise line for our 3 to 4 cruises per year.