I booked and paid for an aircon service…
I booked and paid for an aircon service on the Halfords website, providing all my car details upfront. I dropped off my car at their Swinton centre, but after two hours, they told me they didn’t have the right tools to service my car. They refunded the £123 I paid—but only onto a gift card, which is useless to me because there’s no Halfords nearby to use it for my service. I’ve sent numerous emails to resolve this, but all I get are the same unhelpful responses, and my money is still not properly refunded. This has been a frustrating experience. People, beware before booking with Halfords!