PR
Princess Cruises
View company profile →
I don't understand what is happening…
I don't understand what is happening with PCL their Medallion Class ap doesn't work but they ask you to use it to prepare for the cruise. I have called them only to be on hold every time I've waited 1/2 hour to 1 hour and finally give up. They emailed me a request for emergency contact info but there is no way to accomplish this on line. You have to print out the paper and fax it to them as if anyone has a fax machine at home anymore. We are booked for a cruise starting on Aug 8 but it wouldn't surprise me if they are out of business by then