alt. tickets
View company profile →
Better hope the gig doesn’t get cancelled…
Unfortunately a similar story to others; writing a review because I wish I’d seen the recent review on the same topic. Artist had to cancel gig. First off, no correspondence from Alt Gigs, I found out myself through my bank statement partial refund and then investigating social media. Secondly, refunding only part of what I paid? Ridiculous. There was £5 per ticket booking fee not returned and £1.25 E-ticket download fee. (I mean, charging £1.25 for me to print my own ticket - tell me how that’s justifiable when there’s already these ridiculous handling fee costs…) To paint themselves as ‘support the small alt bands/companies as we’re not hiking up prices, we’re just the good guys being a low-cost primary seller, not like these big greedy secondary sellers’ is just farcical. At least these big companies refund booking fees if there’s been a cancelled gig OR don’t charge £5 PER TICKET in the first place. Really poor customer service with correspondence too. Honestly, save your money and buy your ticket elsewhere.